Design Engineer, IP Engineering

Maintaining, reviewing, and implementing architectural and functional changes within the Interoute IP Network. Ownership of projects for the proper functioning of all IP systems including the maintenance, support, upgrade, patching, and retirement of such systems. Proactively reviewing current architecture and capabilities, testing and evaluating new IP technologies, and implementing improvements. The team maintains a high level of technical IP proficiency and function as a escalation point for complex issues and advanced troubleshooting as well as design solution implementations; which will involve managing vendor relationships and coordinating and cooperating with field and operations staff across a Pan European Network.

• Perform the testing and introduction to the Operations environment of new platform solutions from the Network Architecture team within given timelines
• Engage with outside entities such as vendors, RIPE, user groups etc through service and operational reviews
• Perform strategic and tactical projects with respect to Customer migrations, network upgrades & network optimisation
• Perform regular review and presentation of Core Backbone and Metro capacity
• Identify and specifiy ongoing operations requirements for platform, process and supporting systems
• Act as 3rd line fault escalation and ensure resolution of escalated network & customer issues within working hours
• Maintain a strong knowledge of ISP industry trends
• Address development and training within the Network Engineering & Operations team with respect to new release & process
• Support customer interaction with respect to outage and service reviews
• Review of proposed customer solutions and assisting the Sales Engineering team

 3-5 years technical experience in a complex Telecommunications environment working on a large ISP network
 Working in a multicultural/pan-European organisation
 Ability to deliver to strict timelines for any given project
 Proven ability to accept change and drive this change through multiple interfacing departments within an organisation
 Ability to understand and execute policies and procedures
 General telecom industry knowledge and standards
 College or University degree in Technical related discipline or equivalent level of experience (time served).

• Excellent interpersonal communication skills both written and oral.
• Able to lead a team of highly skilled engineers
• Good team player, enthusiastic and self motivated.
• Strong commercial awareness and negotiating skills
• Able to work under pressure and on own initiative.
• Decision maker.
• Able to set own goals and meet them once given a project framework.
• Able to handle multiple simultaneous projects.
• Able to handle high level interaction within an organisation.