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Sales Administrator

Team Description & Purpose of Role

The primary purpose of the Sales Admin (SA) role is to support the sales team and therefore the sales effort. The role is designed to ensure that the sales team can allocate maximum time to frontline sales with other indirect and administrative activities being taken care of by the SA. The SA will be the internal sales contact at all times, filtering and managing communication with the Sales Team when they are out in the field, be this communication from other Interoute departments or clients, ensuring that momentum is maintained at all times. The post holder will develop and maintain key internal relationships with product development and operational delivery teams in order to ensure that opportunities with actions are progressing.

Job Responsibilties

To act as a key support function for the Sales Team and the sales effort:
• To be the internal point of contact for sales at all times for clients and other Interoute departments.
• To provide order entry and generation support in Siebel.
• To manage the Sales Team calendars and movement plans.
• To provide support with the creation of customer proposals.
• To interface with other departments to ensure sales dependencies and actions are progressing/completed on time (product, pricing, Sales Engineering).
• To maintain records of sales and forecasts producing weekly and monthly reports (excel).
• Liaise with finance and the sales team to ensure ongoing accuracy of billing.
• Monitor and report on revenue ‘at risk’ or coming out of term.
• Undertake daily progress of proposals and orders in the system and chase any falling behind deadline.
• To provide administrative support with client communication (sending out follow up letters, proposals, collateral packs etc).
• Potential to look after lower value accounts on an internal basis in the future.
• Postage handling
• Oracle PO creation
• Taking care of marketing materials and providing marketing materials to sales team
• Maintaining all official company documents, checking expiry dates and contacting the respective state authorities when needed. Maintaining register of all outgoing sales company documents.
• Collecting and forwarding expenses report to the Finance dept.
• Receiving and sorting invoices, presenting them to the Line Managers for approval, and passing them to the Finance department for payment.
• Preparing monthly report about employee mobile services spend.
• Ensuring professional reception of clients and other visitors.
• Coordinating travel and accommodation for the members of Interoute sales team – at designated time only.

Experience Required

• Proven experience and competence in running and maintaining simple databases (Excel).
• Good levels of competence in main Microsoft Office packages such as Word and Excel, PowerPoint desirable.
• At least two years previous experience in a sales support function with some direct client interaction.
• Excellent command of English, and at least one of CEE languages

Person Specification

• A tenacious relationship builder with the ability to get the best out of other departments and internal service providers.
• An effective communicator able to gain the confidence of clients and prospects calling into the company, as well as the sales force at Interoute.
• Highly energetic, self motivated and driven.
• Sales focussed

Location

Sofia, Bulgaria
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